In seconds, along with any alarm sounding at the premises, the alarm signal is transmitted via the phone lines or radio waves through an electronic switched network to EMERgency 24's central station. Electronic equipment interfaced with a computer network is teamed with our trained and tested monitoring staff to speed alarm responses. The system automatically dials emergency numbers.
HELP IS ON THE WAY.
Each situation is different, and EMERgency 24 will customize the response according to individual needs. We will call to verify an alarm signal before we dispatch emergency authorities. Or, if preferred, we can call the authority immediately, without verification from the premises. Then we call your designated contacts until we reach someone to report that authorities have been dispatched. For emergency conditions other than fire or burglary, you have a choice of a dozen alarm response options.
If an intruder forces a person to call and cancel an alarm, or it is suspected someone is on the premises who may be able to hear our verification call to you, use a specially selected stress code instead of the pass code. Our monitor will say that the alarm is canceled, but then calls the police and informs them of a stress situation.
If an alarm is accidentally tripped, call us with the secret pass code to cancel the false activation.
Monthly testing is a good way to stay comfortable with each alarm system and its many special features. We encourage our subscribers to do so free of charge.